My email reports provide an overview of all emails that have been sent out by Mye-Coach to you. You can view the content of the email and re-send it if necessary.
The status of an email could be Sent, Bounced, Received, Deferred, Rejected or Delivered. 

Sent, Received and Delivered: 

Most emails will probably have a status of 'Sent'. This is because most email relays do not report successful delivery of an email. This may seem strange, but email as a technology was developed as the technical equivalent of sending a letter. When we send a letter, we know it was sent as we were the sender, but we do not truly know the date or time it was delivered, if it at all!  


Deferred, Bounced and Rejected: 

Emails that have been deferred, bounced or rejected will require manual attention, as this means that emails are not reaching your inbox:
 
- your email address is incorrect or invalid.
- the email relay between Mye-Coach and your inbox has 'greylisted' Mye-Coach.

Greylisting email addresses is reasonably common practice with public sector email relays, as the system administrators have to defend against large numbers of spam and unwanted emails. If emails from Mye-Coach are being marked as deferred or rejected, you may need to ask your network systems adminstrator to allow emails from the Mye-Coach system.  

You can ask you administrator to send you test email from the system, if you would like to check deliverability.